Does the STORGE Provider Network plan include medical billing services?
No, this plan includes accessibility to various technology solutions, implementation/training and claim management assistance through our customer support channels (via Slack, live web chat and phone).
What percentage rate is charged with billing services, based on my practice monthly revenue?
There are no percentage rates charged for our billing services.
What is the cost for payor enrollment services?
Charges for payor enrollment services vary by plan type. Please click here and complete a service request form to receive pricing information.
Can I continue to use my current EHR and receive billing services?
Yes. It is not a requirement for you to switch EHR services in order to be serviced by us.
What is the turnaround time for completion of benefit verification services?
There is an ETA of 48 hours for benefit verification services.
Are there any separate costs associated with any of the technology solutions provided with your services?
No, all technology solutions are offered at no extra cost to the provider.
What is your ETA on working old A/R accounts?
This is a project based service. The ETA varies based on the amount of claims listed in your A/R waiting to be paid. Our service time for A/R projects is an average of four months per practice.
Is training & implementation also provided for in-house staff?
Yes. We also offer training and implementation services to your in-house staff.
If I am an established provider and unsure of of payors I'm enrolled with, are you able to check into this for me?
Yes, our team will do an enrollment check for you free of charge. This information will provide clarity on who you are enrolled with.